Frequently Asked Questions

What should I expect at my first appointment?

We pride ourselves on being thorough and reserve approximately 2 hours for a New Patient Appointment.  In this time you will meet with one of our hygienists who will take x-rays and photographs, review your medical history and answer any questions or concerns you may have regarding your dental needs. You will meet with Dr. Campbell, she will provide you with a complete comprehensive oral examination. If there are no signs of periodontal disease that would require a more extensive type of cleaning, the routine cleaning will also be completed at this initial visit.  You will leave our office with a written treatment plan which includes all proposed treatment and our fees for treatment, an appointment card with future scheduled appointments and a care package with information about our office, a toothbrush and other dental aides.

Does your office accept my insurance?

Our office accepts all insurance; however, we are not a PPO or IN-NETWORK for any insurance company or policy.

Do you offer payment plans?

We understand finances are a personal matter. For patients with dental insurance, your estimated copay (the portion of your fees that your insurance does not cover) is always due at the time of service.  For patients who do not have insurance, the full fee is due at the time of service. We accept cash, check and credit card (VISA, Master Card, Discover, and American Express) to make this as easy as possible. We are not a provider for Nebraska Medicaid. 

When should I bring my child in for their first visit?

The American Dental Association recommends a child be seen by a dentist as soon as their first tooth erupts. Dr. Campbell encourages well-baby checks in which she performs a thorough exam and applies fluoride to the teeth. This appointment also gives the parents an opportunity to ask any questions related to oral health, get instructions on brushing and discuss dietary concerns such as water fluoridation and good nutrition.

Why do I need dental x-rays?

While a thorough visual exam is done at your cleaning appointments, it is impossible to see between contacting teeth.  An x-ray is taken to show this area between the teeth and helps determine if your teeth are weak or decayed. A dental x-ray also shows the bone surrounding the teeth and can help detect cysts, abscesses or other abnormalities.

Different types of x-rays show different parts of the mouth and teeth.  Bitewing films are taken to check for decay between the teeth and show both upper and lower teeth in the same film. Periapical films are taken to focus on one specific area or tooth and show the entire tooth from the chewing surface to the root tip. These are often taken to help diagnose problems such as abscesses, fractures in roots or periodontal issues. A panoramic film is taken approximately every 4 years and shows the bone and teeth from ear to ear and from nose to chin. This gives an overall view to assessing the overall health of the bone and teeth.